Privacy Policy

Privacy Policy

Who We Are

Hong Kong Yachting operates the website https://hongkongyachting.com and provides yacht charter, junk boat rental, corporate event, and boat tour services in Hong Kong.

We are committed to protecting your privacy and handling your personal information responsibly.

If you have any questions regarding this Privacy Policy, please contact us at:

Hong Kong Yachting
Email: info@hongkongyachting.com
Phone / WhatsApp: +852 6018 5948


What Information We Collect

When you visit our website, make an enquiry, submit a booking request, subscribe to marketing communications, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Event details and booking requirements
  • Billing information
  • IP address
  • Browser and device information
  • Website usage data through analytics tools

Providing personal information is voluntary, however some information may be required for us to provide quotations, bookings, and customer support.


How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations and booking information
  • Process reservations and payments
  • Communicate regarding your charter or event
  • Send important booking updates
  • Improve our website and customer experience
  • Send promotional offers, newsletters, and marketing communications (where permitted)

You may unsubscribe from marketing communications at any time.


Booking and Payment Information

When making a booking, we may collect information necessary to process payments and manage your reservation.

Payments may be processed through third-party payment providers. We do not store complete credit card information on our website.


Contact Forms

When you submit a contact form on our website, we collect the information you provide to respond to your enquiry and assist with your booking request.

Enquiry records may be retained for customer service, operational, legal, and marketing purposes.


Cookies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used to:

  • Remember website preferences
  • Measure website performance
  • Understand visitor behaviour
  • Support advertising and remarketing campaigns

You can disable cookies through your browser settings, however some website features may not function correctly.


Analytics and Advertising

We may use third-party services including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram) advertising tools
  • Other marketing and analytics platforms

These services may collect information about your use of our website through cookies and tracking technologies.

This information helps us understand website performance and improve our marketing activities.


Email Marketing

If you subscribe to our newsletter or provide your contact details, we may send promotional emails regarding:

  • Special offers
  • Charter packages
  • Events
  • News and updates

You can unsubscribe at any time using the unsubscribe link included in our emails.


Embedded Content

Pages on this website may include embedded content such as videos, maps, social media feeds, and images.

Embedded content from third-party websites behaves in the same way as if you had visited those websites directly and may collect information about your interaction with that content.


Who We Share Your Information With

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to:

  • Process payments
  • Manage bookings
  • Send marketing communications
  • Analyse website performance
  • Provide customer support

These providers are required to protect your information and only use it for the services they provide.


Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Fulfil legal and accounting obligations
  • Resolve disputes
  • Maintain business records

Enquiries and booking records may be retained for operational and legal purposes.


Your Rights

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent to marketing communications
  • Request a copy of your personal information

To exercise these rights, please contact us using the details above.


Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet can be guaranteed to be completely secure.


International Data Transfers

As Hong Kong Yachting operates internationally, your information may be processed or stored in countries outside Hong Kong, including Australia and other jurisdictions where our service providers operate.

By using our website, you consent to such transfers where permitted by law.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date.


Contact Us

For privacy-related enquiries, please contact:

Hong Kong Yachting
Email: info@hongkongyachting.com
Website: https://hongkongyachting.com
Phone / WhatsApp: +852 6018 5948